Refund Policy

At {{location.name}}, we are dedicated to providing exceptional services and products. This refund policy outlines the conditions under which refunds may be issued for consultations, subscriptions, and purchased products or services.

1. Consultation Services

- Refunds are not provided once the consultation session has been completed.

- Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled session. Failure to do so may result in forfeiture of the session fee.

2. Product Development and Customization Services

- Refunds for ongoing projects are considered only for unused milestones or deliverables.

- Deposits or advance payments are non-refundable once work has commenced.

- For cancelled projects before work has begun, refunds may be issued after deducting administrative fees.

3. Subscriptions

- Subscriptions are billed on a recurring basis. Refunds are not available for partially used subscription periods or mid-cycle cancellations.

- It is the customer's responsibility to manage and cancel their subscription before the next billing cycle to avoid automatic renewal charges.

4. Product Purchases

- Refunds for purchased products will only be issued if the product is defective or does not match its description.

- Requests for refunds must be made within 7 days of purchase, and proof of purchase is required.

- Refunds will not be issued for products that have been used, damaged, or altered by the customer.

5. Exceptional Circumstances

- Refunds for unforeseen or exceptional situations will be reviewed on a case-by-case basis at the discretion of {{location.name}}.

6. Changes to Policy

- We reserve the right to update this policy at any time. Please review this policy periodically to stay informed of any changes.

By proceeding with any purchase, subscription, or payment, you acknowledge and agree to the terms of this refund policy. For assistance or inquiries, please contact our customer support team at:

Email: {{custom_values.bemail1}}, {{custom_values.bemail2}}.

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